We consider consent, data privacy, and transparency a top priority. Bringing the power to control personal information that we store into the hands of you, the user (Website visitors, App users, Influencers and restaurants), is an important pillar in building a service and community like expin.
The Website https://www.expin.com/ and the “expin” App are fully owned by Expin FZ LLC (hereinafter referred to as “expin“).
Expin recognize that privacy is important and we are committed to protecting your privacy rights (“Policy”). We use the information we collect about you to provide the service to improve the content of expin and to provide a more personalized experience. We may also use it to periodically inform you about changes on our Website, App, new products and services. We do not sell, trade or rent your personal information to others.
This Policy applies to all services, website and App offered by expin, the mobile or tablet versions thereof, any expin software, and any applications created by expin whether available through a social networking site or its subsidiaries or affiliated companies (collectively, the “Service”). Please note that the availability of any expin applications on a social networking site, mobile or tablet device or other technology platform does not indicate any relationship or affiliation between expin and such social networking site, mobile or tablet device, or other technology platform.
Why is expin legitimized to carry out data processing?
expin is entitled to treat your data in order to carry out the provision of its services (See Terms and Conditions).
expin takes the protection of your privacy and your personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care.
Information We Collect
Information you provide: When you sign up for an expin account, we ask you for personal information (such as your name, email address and an account password and may require your date of birth, gender, mailing, country, city, phone number, Instagram account, restaurant address and zip code). We may combine the information you submit under your account with information from other expin services or third parties in order to provide you with a better experience and to improve the quality of our services.
We make your profile available to other users according to the privacy settings you set for yourself as part of your profile. Your user name will be identified to us and to any recipient of messages you send through the Service.
We also use your name, email address and other information on our system to notify you of new product releases, service notifications, events, and to solicit your feedback and input. We may also use your information, or a portion thereof, to send you marketing materials and/or expin newsletters or other information, unless you notify us that you do not wish to receive such materials. Please contact us to request that you not be sent any or all of such information.
Activity Information: In order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing the Website and App such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time. By using the Service, you consent to our retaining all of your Activity Information.
IP Address: An Internet Protocol (IP) address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. We may retain your IP address in order to help us diagnose problems with our servers, to administer our Website and app, to help identify you, to gather broad anonymous demographic information (such as the number of visitors from a geographic area), to enforce compliance with the Website and app terms and conditions, or otherwise in order to protect our services, sites, users or others.
Log information: When you use the Service, our servers automatically record information that your browser sends whenever you visit a website or App. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications: When you send email or other communication to expin, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Purposes of the treatment of your personal data by expin
Your personal data collected by expin may be used for the following purposes:
- The provision of the services offered through the Website and the App.
- The sending of expin ‘s profiled commercial communications about its services by letter, telephone, email, SMS/MMS, or by other equivalent means of electronic communication.
- Collecting and processing information about your actual location to provide location aware products and services and other content;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network; and
- Developing new services.
- Ensuring compliance during chat messages between influencers and merchants.
Veracity of the data provided by the Users and data of minors
The User guarantees that the personal data provided is true and is responsible for communicating to expin any modification thereof. The User will respond, in any case, for the veracity of the data provided, keeping expin the right to exclude from the registered Services any User who has provided false data, without preconception to the other actions that proceed in Law.
The User guarantees that he or she is older than 13 years.
Conservation of the data
The personal data provided will be kept by expin as long as the User does not indicate their willingness to unsubscribe from expin services, in order to receive information about the company’s products.
Rights of the User (Influencers and Restaurants) in relation to their data
The User has the right to:
- Access your personal data.
- Request the correction of inaccurate data.
- Request its deletion of your account
- Oppose the treatment of your data.
- Request your portability.
- Not be subject to automated individual decisions.
The User can exercise all these rights contacting us indicating the reason for his request and providing a copy of his D.N.I. (Identification number) or any other identification document.
Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement, in If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.
The protection of the privacy and personal data of the Users is very important for expin. Therefore, expin does everything in its power to prevent your data from being used improperly, allowing access to them only to authorized personnel.
expin maintains security levels of personal data protection in accordance with the applicable regulations and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through of the Website or App, without preconception to inform you that security measures on the Internet are not impregnable.
expin undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to grant them a secure treatment in the international transfers and transfers of data that may occur, as the case may be.
In those services of the Website that need to register as a User, a password must be chosen. The User is responsible for maintaining the confidentiality of this password, as well as all activities that occur in the session initiated with your name and password.
The User agrees to notify expin as soon as possible of the unauthorized use of his Username and/or password or any other security breach. expin will not be responsible for any damages or losses that may arise due to non-compliance with this obligation by the User.
expin’s regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or expin’s treatment of personal information by contacting us.
When we receive formal written complaints at this address, it is expin’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between expin and an individual.
Third party links, co-brand relationships
In an attempt to provide increased value to our visitors, expin may choose various third-party websites to link to, link from, and frame within, the Website and app. expin also may participate in co-branding and other relationships to offer e-commerce and other services and features to its users. However, even if the third party is affiliated with expin, we have no control over these linked sites, each of who have separate privacy and data collection practices independent of expin. We have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such websites. Please make sure you are comfortable with the privacy practices of every site you visit before providing the site with your personal information. These linked sites are only for your convenience and you therefore access them at your own risk.
We also may make chat rooms, forums and message boards available to you on the Website or App. Please remember that we cannot control the information that is shared by users and that anything you voluntarily provide in any public area of the Internet will be publicly available to other visitors on that web site and potentially to other third parties. Thus, please note that you should always exercise caution when deciding to publicly disclose any of your personal information in these and similar areas.
Acceptance and Consent
EU Members’ Rights (GDPR Compliant)
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
We describe these rights below:
- Access and Porting: You can access much of your information by logging into your account. If you require additional access or if you are not a expin user, contact us.
- Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us.
- Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
- Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
- Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.