By downloading, browsing, accessing or using any of our mobile application (“Expin Influencers” or “Expin Restaurants”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.
In these Terms and Conditions of Use, the following capitalized terms shall have the following meanings, except where the context otherwise requires:
“Account” means an account created by a User or Expin on the Mobile Application or the Web Interface as part of Registration.
“Merchant” refers to any entity whose Experiences can be Booked via the Mobile Application.
“Influencer” refers to any entity who has a social media account.
“Privacy Policy” means the privacy policy set out in Clause 14 of these Terms and Conditions of Use.
“Book” means to book a Merchant’s Experience on these Terms and Conditions of Use.
“Register” means to create an Account on the Mobile Application and “Registration” means the act of creating such an Account.
“Experience” means services provided by the merchant, including without limitation, any and all services as described within the experience details during the time of experience creation.
“Services” means all the services provided by Expin FZ LLC via the Mobile Application to Users, and “Service” means any one of them.
“Users” means the users of the Mobile Application or Web Interface, including you and “User” means any one of them.
“Content” means
EXPIN FZ -LLC maintains the www.expin.com Website (“Site”)
3.1 Applicability of terms and conditions: The use of any Services and/or the Mobile Application and the making of any Bookings are subject to these Terms and Conditions of Use.
3.2 Location: The Mobile Application, the Services and any Bookings are intended solely for use by Users who access the Mobile Application in United Arab Emirates. We make no representation that the Services (or any goods or services) are available or otherwise suitable for use outside of United Arab Emirates. Notwithstanding the above, if you access the Mobile Application, use the Services or make any Bookings from locations outside the United Arab Emirates, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.
3.3 Equipment and Networks: The provision of the Services and the Mobile Application does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Mobile Application or the Services or make any Bookings. To use the Mobile Application or Services or to make Bookings, you will require Internet connectivity and appropriate telecommunication links. You acknowledge that the terms of agreement with your respective mobile network provider (“Mobile Provider”) will continue to apply when using the Mobile Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Mobile Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
3.4 License to Use Material: By submitting any text or images (including photographs) (“Material”) via the Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.
3.5 Your account has to be public. Your account has to remain public for Expin to function and work as per this terms of use.
3.6 The User guarantees that he or she is older than 18 years.
4.1 Unlock your account: You must unlock your account to be able to place a Booking. The steps and procedures to unlock your account are mandatory to place a Booking.
4.2 Booking an experience: In order for the Influencer to place and attend the Experience, the Influencer will have to:
4.3.1 The Influencer has to accept that this is not a free experience, and that they will fulfill what’s required by the Merchant is the exchanged value for such Experience.
4.3.2 The Influencer must provide all necessary info and/or requirements set by the Merchant for an Experience.
4.3.3 The Influencer shall honor all Merchant requirements and provide the Content and info in line with point.
4.3 Application of these Terms and Conditions of Use: By making any Booking, you acknowledge that the Booking is subject to these Terms and Conditions of Use.
4.4 Responsibility for Bookings of perishable products of Experiences: Each Merchant shall be responsible to ensure that any of its Experiences for Booking that are perishable has not expired.
4.5 Restrictions: (a) Reproduction, sale, resale or trading of any Experiences or Bookings is prohibited. (b) Booking of Experiences is subject to availability of the relevant Merchants’ Experience.
4.6 Expin FZ LLC Not Liable: For the avoidance of doubt, Expin App Inc shall not be liable for any losses or damages suffered by you resulting from the attending of an Experience or the failure by the relevant Merchant to fulfil any Bookings or Experiences or for a failure by us to show you relevant available Experiences to you due to the unavailability of such Experiences pursuant to Clause 4.2.
4.7 Lost/stolen belongings: Neither we nor any Merchant shall be responsible for any lost or stolen belongings while attending the Experiences that have been Booked.
5.1 Merchant terms: You agree to (and shall) abide by the terms and conditions of the relevant Merchant for which your Booking relates to, as may be amended from time to time.
5.2 Accurate information: You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
5.3 Content on the Mobile Application and Service: It is your responsibility to ensure that any Content or information posted by you through the Mobile Application doesn’t breach the Terms of Use.
5.4 Prohibitions in relation to the usage of Services or Mobile Application: Without limitation, you undertake not to use or permit anyone else to use the Services or Mobile Application:
5.4.1 to send or receive any material which is not civil or tasteful
5.4.2 to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;
5.4.3 to send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;
5.4.4 to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
5.4.5 to cause annoyance, inconvenience or needless anxiety;
5.4.6 to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;
5.4.7 for a purpose other than which we have designed them or intended them to be used;
5.4.8 for any fraudulent purpose;
5.4.9 other than in conformance with accepted Internet practices and practices of any connected networks;
5.4.10 in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity; or
5.4.11 in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure.
5.5 Prohibitions in relation to the usage of Services, Mobile Application: Without limitation, you further undertake not to or permit anyone else to:
5.5.1 Prohibitions in relation to the usage of Services, Mobile Application: Without limitation, you further undertake not to or permit anyone else to:-
5.5.2 furnish false data including false names, addresses and contact details and fraudulently use credit/debit card numbers;
5.5.3 attempt to circumvent our security or network including to access data not intended for you, log into a server or account you are not expressly authorised to access, or probe the security of other networks (such as running a port scan);
5.5.4 execute any form of network monitoring which will intercept data not intended for you;
5.5.5 enter into fraudulent interactions or transactions with us or a Merchant (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);
5.5.6 extract data from or hack into the Mobile Application;
5.5.7 use the Services or Mobile Application in breach of these Terms and Conditions of Use;
5.5.8 engage in any unlawful activity in connection with the use of the Mobile Application or the Services; or
5.5.9 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Mobile Application or Services.
5.6 You are responsible to deliver all insights related to the campaigns/experiences you participate in, even if you do not enjoy the experience.
5.7 You are responsible to comply with the requests or be held liable for the retail value of the experiences you fail to provide all deliverables plus the insights associated with these deliverables.
6.1 We will use reasonable endeavors to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Mobile Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us at Info@expin.com.
6.2 We do not warrant that your use of the Services or the Mobile Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the Mobile Application will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the Mobile Application, access to the Services and the Mobile Application may be suspended, restricted or terminated at any time.
6.3 We do not give any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.
6.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Mobile Application from time to time. Your access to the Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Mobile Application at any time.
6.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.
7.1 If you use (or anyone other than you, with your permission uses) the Mobile Application, any Services in contravention of these Terms and Conditions of Use, we may suspend your use of the Services and/or Mobile Application.
7.2 If we suspend the Services or Mobile Application, we may refuse to restore the Services or Mobile Application for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.
7.3 Expin FZ LLC shall fully co-operate with any law enforcement authorities or court order requesting or directing Expin FZ LLC to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.
7.4 Without limitation to anything else in this Clause 8, we shall be entitled immediately or at any time (in whole or in part) to: (a) suspend the Services and/or Mobile Application; (b) suspend your use of the Services and/or Mobile Application; and/or (c) suspend the use of the Services and/or Mobile Application for persons we believe to be connected (in whatever manner) to you, if:
7.4.1 you commit any breach of these Terms and Conditions of Use;
7.4.2 we suspect, on reasonable grounds, that you have, might or will commit a breach of these Terms and Conditions of Use; or
7.4.3 we suspect, on reasonable grounds, that you may have committed or be committing any fraud against us or any person.
7.4.4. at our sole discretion if we believe you have low engagement rate.
7.5 Our rights under this Clause 8 shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.
7.6 In the event of account suspension, expin will, at it’s sole discretion, cancel any and/or all upcoming bookings that you have been approved for. No remedy or compensation will be inlieu.
8.1 The Mobile Application, the Services, the information on the Mobile Application and use of all related facilities are provided on an “as is, as available” basis without any warranties whether express or implied.
8.2 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the Mobile Application and its contents, including in relation to any inaccuracies or omissions in the Mobile Application, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.
8.3 We do not warrant that the Mobile Application will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the Mobile Application will not be affected by any acts of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
8.4 While we may use reasonable efforts to include accurate and up-to-date information on the Mobile Application, we make no warranties or representations as to its accuracy, timeliness or completeness.
8.5 We shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the mobile application and the services offered in the mobile application, your access to, use of or inability to use the mobile application or the services offered in the mobile application, reliance on or downloading from the mobile application and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if we have been advised of the possibility of such damages.
8.6 We shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the Mobile Application and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.
8.7 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.
8.8 Notwithstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not, warrant that data transfers pursuant to the Mobile Application, or electronic mail transmitted to and from us, will not be monitored or read by others.
You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the Services, (b) any other party’s use of the Services using your username, password and/or any identifier number allocated by Expin FZ LLC, and/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.
10.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the Mobile Application are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.
10.2 Nothing contained on the Mobile Application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Mobile Application without our written permission. Misuse of any trademarks or any other content displayed on the Mobile Application is prohibited.
10.3 We will not hesitate to take legal action against any unauthorized usage of our trade marks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trade marks of their respective owners.
10.4 By participating in campaigns or creating content for merchants through Expin, influencers and content creators ("Creators") acknowledge and agree to the following:
11.1 We may periodically make changes to the contents of the Mobile Application, including to the descriptions and prices of goods and services advertised, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the Mobile Application.
11.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.
12.1 The Mobile Application can be accessed from all countries around the world where the local technology permits. As each of these places have differing laws, by accessing the Mobile Application both you and we agree that the laws of United Arab Emirates, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the Mobile Application.
12.2 You accept and agree Any dispute, difference, controversy or claim arising out of or in connection with this contract, including (but not limited to) any question regarding its existence, validity, interpretation, performance, discharge and applicable remedies, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (“the DIFC Courts”).
This contract shall be governed by and construed in accordance with the laws of United Arab Emirates.
13.1 Access to the Mobile Application and use of the Services offered on the Mobile Application by Expin FZ LLC and/or its group of companies is subject to this Privacy Policy. By accessing the Mobile Application and by continuing to use the Services offered, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy and for the purposes set out in Clauses 3.7 and/or 4.1. We reserve the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the Mobile Application and your use of the Services.
13.2 As part of the normal operation of our Services, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal information when you use the Services on the Mobile Application:
(a) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(b) We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(c) We will only retain personal information as long as necessary for the fulfillment of those purposes.
(d) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
13.3 Newsletter Subscription
In addition to the above provisions, we would like to inform you that by using the Services of Expin FZ LLC, you also have the option to subscribe to our newsletter. By subscribing to the newsletter, you agree to receive periodic emails regarding updates, news, and promotions related to our Services and Mobile Application. The details for how we handle the personal information used for the newsletter subscription are outlined below:
(a) Subscription to our newsletter is voluntary, and you may unsubscribe at any time by following the instructions provided in the newsletter.
(b) We will use your email address solely for the purpose of sending you the newsletter and will not share it with any third parties, except as necessary for the administration and delivery of the newsletter.
(c) The email address you provide for the newsletter subscription will be stored and used in accordance with our overall Privacy Policy, especially concerning data retention, security, and your rights regarding your personal information.
(d) We will ensure that each newsletter includes clear information on how to unsubscribe, and we will process your unsubscription requests promptly.
(e) Subscription to the newsletter implies consent to receive communications from us as described, but does not affect your rights or our obligations under this Privacy Policy regarding the handling of your personal data.
We encourage you to read this section carefully and contact us with any questions or concerns about our use of your personal information for the newsletter subscription.
Visa or MasterCard debit and credit cards in AED will be accepted for payment.
We will not trade with or provide any services to OFAC and sanctioned countries.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
